STEP - Customer Development & Market Validation

Mon, 24 Feb 2020

7:00 PM – 9:00 PM

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The Sammy Ofer Centre

117 Marylebone Road, London, NW1 5PT

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The second workshop of the STEP series! Participants will explore the techniques of efficient customer interviews, market validation and practice defining jobs-to-be-done to transform problems into solutions.


Dave Martin
A customer-first technology and product leader experienced in driving organisational change creating sustainable growth. Dave has an excellent strategic, analytical, methodical data-informed approach to build and lead teams to deliver high-value business goals. He embraces outcomes over outputs, questions and curiosity to drive innovation, empowered cultures, safe environments and iterative agile value creation.

Dave operates at C-suite / board level delivering strategic goals and supporting profit growth backed by two decades of technology experience spanning b2b SaaS, marketplace, e-commerce and classifieds.

Randy Silver
A recovering music journalist & editor, Randy Silver has been working as an interactive producer & product manager across the US & UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He's also spoken at Mind the Product Engage (Hamburg), at several ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, & Brighton so far!) and at conferences across the US and Europe. Randy is the host of The Product Experience podcast -

Nikki Gupta (MBA 2020)
Nikki is an entrepreneurial professional with hands-on experience of launching new products, raising seed capital and growing teams.

Winner of INSEAD Product Games 2018 | Vice President of Total Tech at the Tech and Media club at London Business School | Winner of Startup Founder Award, LBS incubator
Dress Casual (jeans ok)

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The Sammy Ofer Centre

117 Marylebone Road, London, NW1 5PT

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Entrepreneurship Club | Website | View More Events

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