Good and bad complexity - Success and the silent killer

Like cholesterol, business complexity comes in both good and bad forms. Some types of complexity create customer loyalty, pricing advantages and significant value creation for owners. Bad complexity can be the silent killer of business success. Shaun will discuss case studies of how complexity caused a business decline - including Swissair, McDonalds and MFI - and how managing good complexity can be used in a turnaround.

Shaun is Head of Restructuring and Debt Advisory at Grant Thornton UK LLP. He has more than 20 years' experience as an adviser, executive and board director. He works with owners and management teams to define their strategy and financial plan and then guide them through a fund raising or restructuring process. His experience covers resolving difficult lending situations and delivering complex, cross-border restructuring assignments, as well as providing debt and refinancing advice to companies across Europe. In debt advisory he focuses on high-growth companies and the larger mid-market, with debt typically in the region of £30 million to £250 million.

Shaun developed Grant Thornton's CEO Room which is a dedicated, stimulating and interactive space designed to facilitate business leaders to work on their key strategic, financial and leadership issues. He has also set up the Centre of value creation in the mid-market , which includes regular publications and webinars on strategy, execution and financing for investors and business leaders.

Shaun also designs and delivers senior executive development programmes for leading global companies including Vodafone, Coloplast, and Carlsberg. He is a fellow of the Institute for Turnaround and programme director for the Institute's development academy. He is the published author of 'Turnaround Leadership: Making Decisions, Rebuilding Trust and Delivering Results after a Crisis', Kogan Page, 2010. His latest book, Lessons from the CEO Room, is due to be published in June 2017.

Shaun studied law at Oxford University and has attended the Advanced Management Program at The Wharton School and the Senior Executive Programme at London Business School.

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